The Red Dingo Lifetime Guarantee
Every genuine Red Dingo metal tag from Pet Tags Online, an authorised Red Dingo stockist, carries the Red Dingo Lifetime Guarantee. Here is exactly what it covers, in Red Dingo’s terms.
What is covered
- The engraving will remain readable for the life of the tag.
- Red Dingo metal ID tags will not rust, corrode or break.
- The tag will remain free from manufacturing defects.
- Tags are waterproof and suitable for fresh and salt water, snow and wet climates.
What is not covered
- Plastic tags (the guarantee covers all Red Dingo ID tags except plastic).
- Lost tags.
- Surface scratching.
- Damage from misuse, including chewing.
Replacements and care
Tags replaced under warranty are replaced with the identical size, design and engraving details.
Check the tag, engraving and split ring regularly for wear.
If you think a tag from us is covered, contact us with your order number and a photo of the tag, and we will arrange it with Red Dingo.
Guarantee questions
- How long is the Red Dingo guarantee?
- It is a lifetime guarantee: the engraving is guaranteed to stay readable for the life of the tag, and Red Dingo metal tags are guaranteed not to rust, corrode or break.
- Are plastic Red Dingo tags covered?
- No. The Red Dingo Lifetime Guarantee covers all Red Dingo ID tags except plastic tags.
- What if my pet loses its tag or chews it?
- Lost tags and damage from misuse, including chewing, are not covered. Surface scratching from everyday wear is also excluded.
- What do I get if a tag is replaced under warranty?
- A replacement with the identical size, design and engraving details as the original tag.
- Are Red Dingo tags waterproof?
- Yes. Red Dingo tags are suitable for fresh and salt water, snow and wet climates, and the metal tags are guaranteed not to rust or corrode.
A tag made to last
Free deep diamond engraving, free standard delivery and the Red Dingo Lifetime Guarantee on every metal tag. More about Red Dingo tags
